+380 44 590 44 00

+38 050 433 91 35

Accommodation rules

All payments in Ukraine are made in UAH according to the National Bank of Ukraine exchange rate, valid for the day of payment.

Accommodation for children under 5 is free of charge.

The rooms can slightly differ in interior.

Rate includes:breakfast, Internet access (Wi-Fi), TV, cosmetic set.

Additionally payment: voluntary insurance (20 UAH for per guest per day) and tourist Tax:

- for domestic travellers - 24.00 UAH

- for foreign tourists - 60.00 UAH

*of the minimum wage rate in Ukraine

The hotel accepts cash in the main currencies and credit cards

Terms of Accommodation in Hotel Ukraine

  • Check-in starts at 2pm of a current day.
  • Check-out time is 12pm.
  • If you need a guaranteed placement before the specified time (2 p.m.) you have to book a room for the one day before arrival.
  • Non-guaranteed early check-in between 06 a.m.- 2 p.m. is calculated and paid at the rate of 50% (fifty percent) of the Nightly Rate if there are available rooms on the date of arrival.
  • Accommodation in hotel for less than 24 hours is paid at a full price.
  • Check-out after 12 p.m. is an additional service provided the availability of free rooms and paid by the Customer in the amount of 50% (fifty percent) of the Nightly Rate only until 8 p.m., check-out after 8 p.m. is paid as daily living.


If cancelled up to 24 hours before the date of arrival, no fee will be charged, unless otherwise provided by the terms of the agreement or the conditions of booking under the reduced rate. If cancelled later or in case of now-show, 100% of the first night of appropriate category of the room will be charged.


Pets allowed with veterinary animal passport up to 10 kg (this right does not apply to guide dogs ) Other pets are allowed to be accommodated only after it has been agreed by hotel management. The service cost - 15 Euro/ night per stay fee for each pet.


Tourist tax is not paid by:

  • persons that are citizens of Kiev including those living in Kiev on terms of a work contract;
  • citizens of Ukraine that travel on a business trip (the person’s stay on a business trip is confirmed by an order or an order of the enterprise to send the employee on a business trip);
  • disabled people and people accompanying them (no more than one attendant);
  • veterans of war, Chernobyl liquidators;

In order to exempt a person from tourist tax, taxation agent should have all the necessary copies of documents certifying that a person is in a privileged category. Persons that haven’t provided required documents cannot be exempt from tourist tax.

Article 10 of Taxation Code of Ukraine defines that tourist tax is part of local taxes and duties.

Article 268 of Taxation Code of Ukraine defines that citizens of Ukraine, foreigners and persons without citizenship residing on the territory of Ukraine can obtain temporary accommodation under obligation to leave in the stated term.

Smoking Ban

According to the Law of Ukraine «On Restriction Places of Smoking Tobacco products» №4844-VI from 24.05.2012, smoking of tobacco products as well as electronic cigarettes and hookahs is prohibited in the hotels and restaurants. А fine for a violation is 1000 uah In case of the violation detection, the administration has the right to evict the guest without refunds. Smoking is allowed in a specially allotted place. The smoking room № 315 is on the 3rd floor.

Hotel Ukraine is all about friendly atmosphere, European service, and Ukrainian hospitality!

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